Tax-topic-201 File

Did you receive a (like CP14 or CP504) in the mail?

: The IRS will first send a bill (often a CP14 notice ) that explains the balance due, including any accrued interest and penalties. tax-topic-201

: Settling your tax debt for less than the full amount if you meet specific financial hardship criteria. Did you receive a (like CP14 or CP504) in the mail

refers to the The Collection Process , which outlines the steps the IRS takes to collect unpaid income taxes. Seeing this topic on your refund status typically indicates that you have an outstanding federal tax debt that the IRS is addressing. The IRS Collection Process tax-topic-201