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: You can build logic-based sequences that include conditions, fallbacks, and integration with external systems like CRM or identity providers.

: Set up triggers that fire when a specific emoji is added to a message, typically used for quick ticket updates or IT routing. studio,enjo,com

Inside the Studio, you can configure several types of intelligent support features: : You can build logic-based sequences that include

: Build intelligent prompts that provide support agents with real-time summaries and suggested replies based on previous ticket context. Training and Optimization you can leverage these core elements:

Enjo Studio allows you to create "AI Actions" and multi-step flows without writing code. When preparing a new feature or automated workflow, you can leverage these core elements: