: Customers frequently report waiting months for orders that never arrive or arrive incomplete. Some reported sleeping on the floor for weeks after being told their furniture was "loading" or "out of stock" only after the scheduled delivery time had passed.
Family-owned store offering budget-friendly furniture, mattresses, and appliances. Smart Buy Furniture Photos - Yelp smart buy furniture miami
: Numerous reviewers from Yelp and BBB highlight that the store often requires cash or Zelle payments , which customers claim is a tactic to prevent them from disputing charges when items are not delivered. : Customers frequently report waiting months for orders
: Reviewers describe management (specifically a manager named JC) as rude and aggressive. There are reports of management using profanity toward customers or calling the police to remove them when they attempted to resolve order issues in person. Smart Buy Furniture Photos - Yelp : Numerous
“The owner of both the Miami and West Palm Beach store promised to fix the issue and refund the money several times. They stopped taking calls, never refunded money, and cursed and locked the doors when we tried to resolve in person.” Yelp
Reviewing in Miami (specifically the Hialeah location) reveals a business with starkly contrasting feedback, though recent public reports indicate the store may be permanently closed . Critical Review Summary