Communicating With Patients | Skills For

S it squarely, O pen posture, L ean in, E ye contact, R elaxed.

Communication should be a two-way street where the patient is an active participant in their care. Skills for communicating with patients

Use "I" statements and remain non-defensive if a patient is frustrated. Focus on the problem, not the person. 7. Shared Decision-Making S it squarely, O pen posture, L ean

Often used for breaking bad news ( S etting, P erception, I nvitation, K nowledge, E mpathy, S ummary). S it squarely