If your speaker is malfunctioning, a factory reset often helps: Turn the speaker .
The issue is usually with your computer's Bluetooth adapter, not the speaker. Visit your laptop manufacturer’s support site (e.g., Dell, HP, Lenovo) to download the latest Bluetooth/Wireless drivers . skachat draiver jbl charge
(formerly JBL Connect): Use this on iOS or Android to: If your speaker is malfunctioning, a factory reset
If the computer doesn't recognize the device, try holding the Bluetooth button on the speaker to re-enter pairing mode. Essential Software for JBL Charge If your speaker is malfunctioning
If your computer says a "driver is missing" or cannot find the speaker: