The Secret Shopper - [s1e6]

Jonah admits he actually flunked out of business school in Chicago and was merely trying to figure out his life when he landed at Cloud 9. Guest Stars & Cast

Corporate has sent a secret shopper to evaluate the store. This sends the rest of the staff, led by a particularly intense Dina, into a frenzy of over-the-top politeness and suspicion. Dina even goes as far as manhandling an elderly customer because she suspects her brooch contains a hidden camera. Key Character Revelations [S1E6] The Secret Shopper

During their cleanup of the forklift disaster, Amy and Jonah share rare personal moments: Jonah admits he actually flunked out of business

Amy reveals she has been taking college courses but kept it quiet to avoid the pressure of potential failure. Dina even goes as far as manhandling an

Alongside regulars like America Ferrera and Ben Feldman, the episode features: Appears as the "Card Shopper". Nick Bush: Plays the actual Secret Shopper. Diona Reasonover: Appears as a "Pet Owner".

After Jonah aces an employee training test with a perfect score, Glenn publicly lauds him, calling him "Ace". This irritates Amy, leading to a competitive "battle" where she tries to prove her superior retail knowledge. The rivalry culminates in the stockroom, where Amy and Jonah accidentally cause massive damage while trying to operate a forklift.