The material is structured to take a learner from data basics to advanced operational support: Process Mining: Data science in Action - Coursera
, authored by Wil van der Aalst , is the seminal work that bridges the gap between traditional data mining and business process management (BPM). It serves as both a comprehensive academic textbook and the foundation for the popular Coursera course of the same name. Core Framework: The Three Pillars Process Mining: Data Science in Action
Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, Wil van der Aalst Data Science in Action Second Edition The material is structured to take a learner