://nextiva.com/ Apr 2026

Nextiva is a Scottsdale-based, $2.7 billion business communications firm offering a unified CXM platform that blends VoIP with AI-powered customer interaction tools. The platform utilizes Generative AI for real-time agent support, conversation summarization, and sentiment analysis to improve customer service efficiency. For more details, visit Nextiva .

What Is Contact Center AI? How To Use It Efficiently - Nextiva ://nextiva.com/