: Click on the Email icon or tab on the home screen.
: Sign in to your account on JPay.com or the JPay Mobile App.
To buy stamps on JPay , you must have an active account with a linked incarcerated contact. Stamps are the virtual currency used to send emails, photos, and VideoGrams through the platform. 💳 Quick Steps to Buy Stamps jpay buy stamps
: Choose a stamp bundle (prices vary by facility).
: Ensure you have selected a contact first. If no contact is selected, the option may not appear. : Click on the Email icon or tab on the home screen
: It can take a few minutes for your balance to update. Try refreshing the page or logging out and back in.
: Prices typically range from $0.09 to $0.40 per stamp , depending on the bundle size and the specific facility's Availability & Pricing . Usage : 1 Stamp : One standard email (up to 6,000 characters). 1 Additional Stamp : Attaching a photo. Stamps are the virtual currency used to send
: Choose the person you want to message from your "Incarcerated Individual" list.