Many customers choose Imperial for its affordability, particularly if they have been dropped by other insurers.
A common frustration is the difficulty in reaching adjusters or managers once a claim is filed. imperial auto insurance
Reviewers on Clearsurance and Yelp have described feeling ignored by the company during stressful repair periods. Community Perspectives imperial auto insurance
“Buyer beware—a bait & switch insurance company. ... [They] absolutely refuse to return any of my phone calls.” www.carinsuranceguidebook.com imperial auto insurance
Reviewers generally highlight two very different sides of the company: