Go to product viewer dialog for this item. screen is unresponsive or frozen, the first and most effective step is a . This process reloads the phone's software without deleting your data and often resolves glitches that cause touch failure. 1. Perform a Force Restart
the Side button even if the "slide to power off" slider appears.
: As a last resort, back up your data to a computer and use iTunes or Finder to restore the phone to factory settings. Force restart iPhone - Apple Support How Do I Fix An Unresponsive Iphone 12 Screen
(the large button on the right).
Note: This can take up to 20 seconds. If it fails, try the sequence again faster. 2. Physical Maintenance & Obstructions Go to product viewer dialog for this item
Follow this exact sequence of physical button presses quickly. Do use the touch screen at any point during this process: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button.
: Unplug any Lightning accessories or chargers, as faulty third-party cables can cause electrical interference with the digitizer. 3. Advanced Software Fixes Force restart iPhone - Apple Support (the large
only when you see the Apple logo on the screen.