: Appears increasingly frustrated with the performance of both the interior and exterior teams, taking charge of guest service herself when others fail.
: Chandler continues to struggle with management, including an incident where he accidentally drops a guest on the ground while assisting them.
: Faces heavy criticism from the deck team and Captain Lee for lack of planning and accountability. Flesh Wounds Are Not Five-StarBelow Deck : Seas...
: Chandler leaves the charter guests stranded at a beach excursion without basic amenities like towels or water. Captain Lee is furious that the guests, including two toddlers, were left in surf surrounded by jagged coral.
: Following what he calls a "horrendous" charter, Captain Lee summons Kate and Chandler to the wheelhouse to discuss necessary changes to the team. Cast Dynamics : Appears increasingly frustrated with the performance of
: Struggles significantly with the demands of service, leading to her being sidelined by Kate.
: A frazzled Caroline Bedol drops a champagne glass, causing one of the charter guests' children to cut their foot on the shards. This incident inspired the episode's title when Chief Stew Kate Chastain remarked, "Flesh wounds are not five-star" before sending Caroline to fold laundry. : Chandler leaves the charter guests stranded at
For a detailed breakdown of Chandler's leadership struggles and the fallout from the beach excursion, you can watch this recap: Below Deck | Season 11 Ep 12 Recap RHAP: We Know Reality TV YouTube• Apr 25, 2024