Fcharm_prin_foc_si_prin_apa_feat_aris -

The customer engages in common behavior or low-significance interactions.

fcharm=Principal Focus Score×Significance Index×Apartness Quotientfcharm equals Principal Focus Score cross Significance Index cross Apartness Quotient 2. Implementation Steps fcharm_prin_foc_si_prin_apa_feat_aris

Likely Functional/Customer Charm , measuring engagement or loyalty appeal. prin_foc: Principal Focus (core interaction). The customer engages in common behavior or low-significance

Feature Name Breakdown: fcharm_prin_foc_si_prin_apa_feat_aris specialized support user).

To make this feature actionable for your specific dataset, I can:

to calculate this from raw logs.

The customer is engaged in a highly significant activity that most other customers do not do (e.g., power user, specialized support user).