: Keep answers short (ideally under 100 words) and avoid industry jargon .
: Write questions from the user's point of view using "I" statements (e.g., "How do I track my order?") . FAQ on the site
: Speak with your customer service team or sales representatives to identify common pain points or objections . : Keep answers short (ideally under 100 words)
: Audit customer support tickets, emails, social media comments, and chat logs to find recurring questions . social media comments