Listening skills (types/barriers), digital mediums (video conferencing, SMS), and communication networks (Star, Wheel, Circuit).
: Covers foundational grammar, including parts of speech (nouns, verbs, adjectives, etc.), tenses, sentence construction, and punctuation. English And Business communication - ICSI
: Includes the meaning, process, and significance of communication, along with barriers and principles of effective messaging (like the "7 Cs"). Listening skills (types/barriers)
Essentials of a good business letter, email etiquette, and intra-departmental communication. digital mediums (video conferencing