Generally limited to diamond jewelry originally purchased from Kay. Some stores may accept "foreign" diamonds (not bought at Kay), but this is less common and relies on an in-store assessment.
This is Kay's primary way of "taking back" jewelry. You trade in a diamond you bought from them to get credit toward a new one. does kay jewelers buy back jewelry
Unlike the trade-in program, this pays out via a check . 3. Return & Exchange Window You trade in a diamond you bought from
If you have unwanted gold or platinum jewelry, Kay has a separate program for this, though it is usually handled rather than in physical stores. Return & Exchange Window If you have unwanted
Here is a review of their available "buyback" and exchange options: 1. The Diamond Trade-In Program (Most Common)
They only pay for the metal content . They do not compensate you for diamonds or gemstones in these pieces—you are advised to have them removed before shipping.
You request a "Gold Exchange Packet," ship your items for free, and Kay assesses their value based on metal weight and current market rates.