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While the concierge service provides convenience, it is part of a broader membership that includes:
: The team handles everything from providing price quotes and product photos to placing orders and coordinating delivery. Service Details & Contact
The service is an exclusive, members-only benefit that provides personalized assistance for sourcing, designing, and purchasing home and lifestyle products. It acts like a personal assistant for all your home purchasing needs, helping you navigate hundreds of thousands of products to find specific styles or budget-friendly options. Key Features of the Concierge Service direct buy concierge
: Specialists can help design custom cabinets, kitchens, and bathrooms, and will even ship you vendor samples of fabrics, flooring, and finishes to review at home.
: A guarantee to match or beat authorized reseller prices on identical products. While the concierge service provides convenience, it is
: Through the My DirectBuy app, members can upload a photo of an item they see (in a magazine or another store), and the concierge team will locate that exact product or a similar version at a member price.
The concierge team is available six days a week via phone and email to assist both U.S. and Canadian members. : Call DirectBuy Member Care at 1-219-682-2083 . Key Features of the Concierge Service : Specialists
: New members often have access to a 30-Day Money Back Guarantee to test the savings and service. MEMBERSHIP GUIDE Canada - DirectBuy