Designing Bots: Creating Conversational Experie... -

(e.g., tech-savvy developers or non-technical seniors) I can then refine the advice for your specific use case.

Ensure the bot remembers previous inputs to avoid repetitive questions. Write for the Ear (and the Thumb) Designing Bots: Creating Conversational Experie...

Add new trigger phrases based on how people actually talk. Designing Bots: Creating Conversational Experie...

A bot is never "finished." Use real interaction data to sharpen its performance. See where users get frustrated and quit. Designing Bots: Creating Conversational Experie...

Always provide a way to reach a real person when the bot hits a limit. Iterate and Refine