: A specialized paper for the gaming industry that discusses how playtime regularity can predict when social game players are about to quit. Practical Implementation
: A practical article by Maranda Dziekonski on LinkedIn that discusses how to handle customer churn from a leadership and customer success perspective. Academic Surveys and Research Papers churn up
: For a "how-to" guide rather than a formal paper, Bombora provides a six-step framework for defining, cleaning data for, and training churn models. : A specialized paper for the gaming industry
If your interest is more academic or technical regarding , these papers from ResearchGate and other repositories are highly cited: cleaning data for