While the platform is legitimate, users should be aware of several "buyer beware" scenarios:

If there is an issue (e.g., the seller fails to deliver or the tickets are invalid), StubHub attempts to find "comparable or better" replacement tickets. If none are available or you are unhappy with the options, you receive a full refund.

Tickets will arrive in time for the event; if they do not, StubHub intervenes.

You are guaranteed to receive valid tickets that grant entry to your event.