Set up how calls are forwarded (e.g., to existing mobile numbers or a SIP-based softphone).
MyOperator and Servetel offer affordable, easy-to-set-up plans for small teams.
Businesses are required to maintain a complete audit trail of all calls for at least one year . Top Providers in India (2025–2026) buy virtual number india
Exotel and Knowlarity (now part of Gupshup) are market leaders providing IVR, call recording, and deep CRM integrations.
Upload required business and identity documents. Set up how calls are forwarded (e
The market is divided between enterprise-grade licensed operators and agile cloud-telephony startups:
India maintains some of the world's strictest telecom regulations regarding virtual numbers: Top Providers in India (2025–2026) Exotel and Knowlarity
Some providers, such as Sonetel , note that pure local-to-local use of virtual numbers is prohibited; calls often must be forwarded outside the country or managed through specific licensed UL-VNO (Unified License for Virtual Network Operators) platforms.