: Launches a tiny, non-intrusive tooltip or a 10-second video clip addressing that exact step.
Identify the top 5 "drop-off" points in your customer journey. 2. Logic Layer Create "If/Then" scenarios:
: Deflects easy questions before they become support tickets.
In the context of "buying" or implementing efficient customer service, the most impactful feature you can create is .
: Detects "rage clicking," rapid scrolling, or lingering on a payment page.
This feature acts as a "digital concierge" that tracks user behavior to prevent friction. 🧠 How It Works