Best Buy Open Box Laptop — Return Policy

Items must be returned with all original contents and packaging. If a laptop is returned missing components (like the power adapter), a deduction may be taken from your refund—typically around 15% .

The return period begins on the day you receive the product. 15 days. My Best Buy Plus™ & Total™ Members: 60 days. best buy open box laptop return policy

For online orders, you can print a prepaid shipping label from your Best Buy account. Important Caveats Best Buy Return & Exchange Policy Items must be returned with all original contents