Items must be in "like-new" condition. If you’re missing the original packaging or accessories, Best Buy may still accept the return but will likely deduct a fee from your refund.

Items bought between November 1 and December 31 usually have an extended window until January 14 of the following year. 2. How to Return Your Online Purchase You have two free ways to send back your online order:

60 days for most items.

Pack the item securely with all original accessories and drop it off at any authorized UPS location. 3. The "Gotchas": Restocking Fees & Non-Returnables

Final sale items, digital content (like software downloads), prepaid cards, and opened "consumables" (like ink or batteries) cannot be returned. 4. Refund Timing

Once Best Buy receives your return, it typically takes to process the refund to your original payment method. Depending on your bank, it may take up to another week for the funds to actually appear in your account.