Mixed; some reports of unhelpful staff but specific praise for "Mustafa" in computers. 3.6 / 5 — Rated as average; similar to other regional centers. ⚡ Key Customer Insights The Pros: What Works Well
Many users report that simple issues (like data transfers or quick checks) are handled for free and in under 15 minutes if you have an appointment. The Cons: Common Complaints Geek Squad
Chain retailer with a large array of brand-name electronics, computers, appliances & more. Best Buy in Columbus, OH - 1375 Polaris Pkwy best buy geek squad columbus ohio
The "My Best Buy Total" (formerly Total Tech) plan is often described as "worth every penny" for those with multiple devices, frequently saving more than its annual cost.
Manager Darla is highly praised; fast "minutes-long" fixes reported. 3.6 / 5 (est.) 4.1 / 5 Mixed; some reports of unhelpful staff but specific
Strong praise for technician Bryan; excellent warranty "My Best Buy Total" support. (Britton Pkwy) — 4.1 / 5
Best Buy's Geek Squad services in Columbus, Ohio, generally receive moderate to positive feedback, though experiences vary significantly by location and specific service needed. Customer sentiment often highlights but frequent frustrations with phone support and long wait times . Local Geek Squad Locations & Ratings Geek Squad Rating Store Rating Notable Highlights Morse Road (Easton Area) 3.3 / 5 4.1 / 5 The Cons: Common Complaints Geek Squad Chain retailer
Chain providing repair services for a variety of tech devices, including computers, phones, and televisions.