Certain items like drones, DSLR cameras, and projectors are subject to a 15% restocking fee if opened . Activatable devices (excluding prepaid phones) carry a $45 restocking fee .
Items must be in "like-new" condition with all original packaging, chargers, and accessories to be accepted for a full refund . best buy credit card return policy
Your return window depends on your membership status and the type of product purchased. Certain items like drones, DSLR cameras, and projectors
When you return an item purchased with a Best Buy Credit Card, the refund is typically issued back to that same card . Your return window depends on your membership status
While Best Buy often releases funds immediately, it usually takes 3–5 business days for the credit to appear on your account statement . Some banks may take up to 10 days .
Items like cell phones, cellular tablets, and hotspots have a strictly enforced 14-day return window for all customers, regardless of membership .
Final sale items, digital content (downloads), opened software, and personalized products cannot be returned .