For the topic to actually "activate" during a chat, it needs a trigger. You can set this to "User says a phrase" (classic) or let the AI decide using "The agent chooses" (generative orchestration).
Click to bring in standard or custom topics from your Asset Library . 4. Topic Models in Qualtrics (XM Discover)
Are you trying to turn on a topic in a chatbot you're building, or AI responses may include mistakes. Learn more
